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Welcome to Sock Grams
The place for the perfect cozy gift!

Sock + Card = Sock Gram

Privacy Notice

This statement discloses the privacy practices for our Sock Grams Web site. Questions regarding this statement should be directed to Sock Grams’ Customer Service Department by sending an e-mail to info@sockgrams.com.

Our Commitment to Privacy

We respect your privacy and value your security. Sock Grams is very concerned about the protection of online privacy for all our Web site visitors. In an effort to make this notice easy to find, we make it available on our homepage and at each point in our shopping experience where personally identifiable information may be requested. Customers may use our “Tell A Friend” feature to forward an e-mail to their friends telling them about Sock Grams, however, we do not retain the e-mail addresses utilized in this process.

Cookies

A cookie is a piece of data stored on the user’s hard drive. This data contains information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. If you choose to disable cookies, some Sock Grams features and services may not function properly.

Data Collection

We also use pixel tags - small graphic images - to tell us what parts of our Web site you have visited and/or to measure the effectiveness of any searches you may do on our site. In addition, we may contract with other companies that use cookies or other online tools such as pixel tags to measure the performance of a marketing effort on our behalf. Any information that these third parties collect via cookies and action tags is completely anonymous.

We make it our top priority to safeguard the privacy of our online customers, and we take great care in making sure that your personal identifiable information is secure. We limit access to personally identifiable information to a very small number of employees who are committed to our privacy and security policies, and who need access to the information in order to perform their jobs. All employees are required to sign a nondisclosure agreement. Any employee who violates our privacy and/or security policies is subject to immediate disciplinary action.

If you don’t wish to transmit this data over the internet, orders can be phoned in by calling (888) 887-6257.

Sock Grams collects only personally identifiable data, such as names, addresses, e-mail addresses, and the like, when voluntarily submitted by visitors. This website takes precautions to protect our users’ information. When our order form asks users to enter sensitive information (credit card number, driver’s license and CVV), that information is encrypted and is protected with SSL encryption software.

In some instances, when an e-mail address has been provided by the visitor (age 18 or older), we will send notices to the visitor, usually in the form of e-mail. These periodic notices will announce the status of an order or Web site changes. Information submitted by visitors who sign up for our Birthday Club is collected in a separate area of our site than information submitted by customers who are placing product orders. While we may communicate with visitors via e-mail about their order, we will not send promotional e-mails unless the visitor has specifically chosen to receive such messages. We do not share e-mail addresses with third parties.

E-mail

If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services. If you do not wish to receive such mailings, please click here, and we will remove you from our mailing list. If you have placed an order with our company, we may share your information with other reputable companies so that you may receive mailings and other offers from those companies for products or services we think you might find interesting.

If you do not wish to receive marketing-related e-mail from us or from our partners, you may opt-out by clicking here and we will quickly honor your request. You may also opt-out by postal mail by sending your request to Sock Grams, 6509 5th Ave., Kenosha, WI 53143, or by phoning our Customer Service department at (888) 887-6257. Online contests and sweepstakes may have alternate rules regarding contact information. Please refer to the individual guidelines posted for each promotion.

If you would like to make changes to the personally identifiable information you previously submitted to us, (e.g. your name or address), you may send an e-mail with the revised information to info@sockgrams.com, or call our Customer Service department at (888) 887-6257.

Occasionally, Sock Grams will send new issues of our online newsletter to individuals via e-mail. Newsletters contain seasonal, birthday and special occasion gift ideas and special promotions. Each newsletter also includes an opt-out feature which allows you to opt-out of receiving the newsletter at any time. Individuals who supply us with their e-mail address and/or physical mailing address via our online product request form may be notified via e-mail or physical mailing address in response to their inquiry.

Policy Changes

We reserve the right to change this policy at any time by notifying guests of the existence of a new privacy policy. If we change the way we use personally identifiable information, we will notify you via e-mail within 30 days and wait for your consent before taking further action regarding your personally identifiable information.

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